top of page
reload bar front 9_edited.jpg


Customer Care

At Reload Bar Tonga, we understand that customer satisfaction is paramount. That's why we have established a comprehensive customer service policy to ensure that our customers are happy with their purchases and overall experience with us.

Return Policy:

We are confident that you will love your purchase from Reload Bar Tonga. However, if for any reason you are not satisfied with your order, you can return the item(s) within 30 days from the date of purchase. The item(s) must be in their original condition, unworn, and with all tags still attached. We do not accept returns on items that have been washed, altered, or damaged in any way.

To initiate a return, please contact our customer service team at, and provide your order number, the item(s) you wish to return, and the reason for the return. Our team will decide on whether or not your eligible for returning the item(s). Once we receive the returned item(s), we will inspect them and issue a refund to the original form of payment. Please note that shipping fees are non-refundable.

Exchange Policy:

If you would like to exchange an item for a different size, color, or style, your out of luck returns will not be considered for these reasons.


We strive to ship orders as quickly as possible. Orders typically ship within 1-7 business days from the date of purchase. We offer free shipping on all orders over $120 & provide a pickup location in Tonga. 

Customer Service:

If you have any questions or concerns about your order or experience with Reload Bar Tonga, please do not hesitate to contact our customer service team at We are available to assist you with any questions or concerns you may have, and we will do our best to resolve any issues quickly and efficiently.

At Reload Bar Tonga, we are committed to providing our customers with the highest level of customer service. We appreciate your business and look forward to serving you!

Privacy Policy

What Is Your Privacy Policy?
Last Updated:1st  March 2023

Terms of Use and Our Privacy PolicyThis document forms part of our Conditions Of Use, including our Shipping Policy, and Returns Policy.
RELOAD BAR TONGA takes its privacy obligations seriously. We will ONLY use personal information collected online to provide you with our products and services (eg. to process your online purchases), to contact you in the case of a product/production cancellation and/or for marketing purposes.
Collection of information.
Collection of this information will occur when you subscribe to our newsletter, request a Quote or purchase products through our website.
RELOAD BAR TONGA does not sell, nor make available to the public, postal mail addresses, email addresses, phone numbers, or other information gathered during business transactions with our customers.
We never sell e-mail addresses to third parties (for instance, to bulk e-mail advertisers).
Access and correction.
Under the Privacy Act, you have a right to seek access to information that RELOAD BAR TONGA holds about you.
This document forms part of the Terms and Conditions of Use for our website.

Wholesale Inquiries

Bulk by is available with pre order only. Contact by email first.

Payment Methods

Payment Methods

• Credit / Debit Cards

• Offline Payments

bottom of page